Sports Advisor @Elverys

Are you passionate about sport and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends? Do you want to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU! 

Job Scope:

The Sports Advisor is the face of our company to our customers.  Sports Advisors are required to generate and close sales by ensuring a great experience in-store for our customers.

Key responsibilities:

• Ensure every customer to our stores get a personal and positive service experience.

• Have a full knowledge of our product catalogue (www.elverys.ie) and current promotions

• Engage with and profile our customers to offer the best products for our customer's needs and optimise sales .

• Use all the tools we have in the store included Assisted Selling, footwear measuring service, Gait Analysis , e-receipts, radio systems etc.

• Ensure that the store and support areas are clean, tidy and easy to navigate.

• Replenish stock and maintain shelves, rails, fixtures and displays to a high standard with our fantastic products and specialist brands.

• Assist with delieveries and stock handling.

• Be security conscious within the store and stock rooms - monitor potential shoplifters and follow security guidelines to deter theft and protect stock.

• Take responsibility for personal development and actively seek oppurtunties for improvement.

• Operate till and handle financial transactions. Deliver a great last impression to our customers.

• Carry out other duties as and when required.

Qualfications, Skills and Experience:

• A warm, friendly and enagaging personality is essential.

• Experience in a customer serice role with face-to-face customer contact is highly desirable.

• Experience in a retail enviornment with a quality brand is desirable but not essential.

• Great communication skills - outgoing, energetic, and focused on delievering a great customer experience.

• Initative to undertake additionl tasks as required.

Note: This job description is not a static document and doesn't propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.