Store Manager @ Space NK

Job Description:

Main Purpose of the Role:

The Store Managers main responsibility is to maximise sales and profitability whilst developing and retaining a

high performing team.

They must aim to deliver:

• Our Brand Vision and Mission by living our brand pillars

• A visually inspiring and inviting store environment

• A fully compliant store, adhering to all company processes and policies

• A focussed and commercial business plan to deliver bottom line profitability

Main Responsibilities:

Customer First

Delivers a 'customer first' experience exceeding customer expectations
Coaches their team to ensure a 'customer first' experience is delivered consistently Ensures
consistent product training and knowledge to provide unbiased customer advice

KPI's

• Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion

• Exceeds the company acquisition target for N.dulge

• Manages payroll spend within budget through effective scheduling and people planning

• Manages stock file accuracy - adheres to all stock handling policies to ensure stock accuracy and

minimise stock loss

Communication

• Ensures team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and

monthly basis, focusing on their achievement

• Communicates clearly and concisely with all internal and external business partners to drive

business opportunities

Commerciality

• Actively identifies innovative opportunities to maximise their business

Confidently analyses all available business reports to review weekly, monthly and yearly performance

Team

Recruits and retains diverse teams that supports our 'customer first' experience
Creates an inclusive, welcoming and approachable environment for employees to thrive in
Confidently delivers feedback and manages performance in line with Company processes

Leadership

Store Operations

Ensures their store is maintained in line with Company maintenance and Health & Safety standards. Communicating all needs, in a timely manner, with the Regional Manager or Property Manager
Understands and adheres to all Company loss prevention practices

Qualities:

Ability to deliver a 'customer first' experience, demonstrating the leadership to coach and motivate their team
Ability to understand and analyse commercial reports to drive business opportunities
Ability to identify key performance behaviours and competencies within the team
Ability to build strong working relationships with support office departments
Strong communication skills
Strong prioritising and organisational skills
Leads by example
Values honesty and integrity in working relationships
Ability to manage change
Flexibility to meet rapidly changing priorities and deadlines
Ability to delegate tasks and follow up effectively to ensure completion
Solution minded, uses initiative to positively solve problems

Please apply through the link below