Assistant Store Manager @REISS

Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s this role about?

As part of our Retail team, you’ll be joining our store in Dundrum town centre, Dublin on a full-time basis as our Assistant Store Manager, responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence.

What you’ll be doing

Supporting with overseeing the day-to-day running of the store

Identifying opportunities to drive sales and maximize profitability

Achieving with the aim to exceed targeted KPI’s

Inspiring the team to deliver exceptional service through regular service and product training

Implementing and maintain effective and efficient operational processes, procedures and administration

Supporting with recruitment and conducting performance/probation reviews

Deputise in the absence of the Store Manager

What you’ll ideally bring to the role

You’ll have previous retail management experience at a similar level

A passion for premium or luxury product helps, but we’re open to all retail backgrounds

Have a proven track record of increasing overall business performance

Have a proven track record of delivering excellent customer service through your team

Be highly visual and have strong commercial product management skills

Be able to flex between the customer service, operational, technical and visual elements of the role

Be confident working under pressure and thrive in a fast-paced retail environment

Be self-motivated, focused and driven to achieve team and individual goals

Be a great people manager, able to bring the best out of your team

Have good written and verbal communication skills

What we’ll do for you

Competitive salary and sales bonus

Up to 75% employee discount

Annual business wear allowance

Retail Trust wellbeing support

LifeWorks assistance programme

Workplace pension scheme

Structured training pathways

Ongoing career development

Plus further workplace benefits