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Senior Sales Associate - Links of London

Links of London concession in House Of Fraser are currently seeking a Senior Sales associate to join their team.

This is a full time position of 37.5 hours.

The ideal candidate must be full flexible and have previous experience in a similar role.

Key Responsibilities:

·         Provide excellent levels of customer service surpassing customer expectations at every opportunity.

·         Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators

·         Demonstrate excellent knowledge of the products as well as the brands history and heritage.

·         Engage with our customers in a friendly and genuine approach and build a trusting relationship.

·         Focus on carefully understanding your customersneeds and be prepared to respond to any queries

·         Ensure all customer orders, engraving and repairs are completed efficiently and on time.

·         Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management

·         Ensure that you deliver the Links of London customer experience in line with our sales training guidelines

·         Ensure that the stores environment is in line with our Brand standards

·         Follow company grooming according with Links of London standards and policies

·         Comply and adhere to Company procedures and processes to maintain security of stock, customer records, cash handling and health & safety

·         Any other tasks as outlined by the store management being flexible in approach to the business demands

To apply, simply follow the link  
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