Links of London concession in House Of Fraser are currently seeking a Senior Sales associate to join their team.
This is a full time position of 37.5 hours.
The ideal candidate must be full flexible and have previous experience in a similar role.
· Provide excellent levels of customer service surpassing customer expectations at every opportunity.
· Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators
· Demonstrate excellent knowledge of the products as well as the brands history and heritage.
· Engage with our customers in a friendly and genuine approach and build a trusting relationship.
· Focus on carefully understanding your customersneeds and be prepared to respond to any queries
· Ensure all customer orders, engraving and repairs are completed efficiently and on time.
· Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management
· Ensure that you deliver the Links of London customer experience in line with our sales training guidelines
· Ensure that the stores environment is in line with our Brand standards
· Follow company grooming according with Links of London standards and policies
· Comply and adhere to Company procedures and processes to maintain security of stock, customer records, cash handling and health & safety
· Any other tasks as outlined by the store management being flexible in approach to the business demands
To apply, simply follow the link https://linksoflondon.workable.com/j/FC024C4712